We offer Free Standard Shipping using Australia Post on ALL orders within Australia.
- All orders placed Monday — Friday prior to 12pm AEST will be dispatched the same day.
- All orders placed on weekends, public holidays or after 12pm AEST will be dispatched the next business day.
- Australia Post Standard Shipping ensures you’ll have your order delivered within 5-7 business days in metro areas and 7-10 business days in rural areas.
- Please note during holiday and periods of extreme high demand, delivery times can take an additional business day.
- Please ensure delivery details are correct as this will cause delays in delivery times.
- Once your order has been dispatched, you will receive a confirmation email with tracking to follow the delivery of your bikini.
Need your bikini sooner?
We offer Express Shipping using Australia Post for a flat rate of $10 AUD.
- This service ensures a 1-3 business day delivery window
We understand purchasing swimwear online can be difficult, so we want to make it super easy for you to feel comfortable to do so.
What is our returns policy?
We offer FREE returns or exchanges within 14 days of receiving your times.
- Your items will only be accepted unworn, unwashed, with all original tags and hygiene stickers attached.
- Underwear must also always be worn when trying on swimmers for hygiene purposes.
- Refunds are not offered for sale items or discounted offers.
- In the event a return does not meet the set standards, TWOSIX. reserves the right to reject the return.
- Refunds and replacements will be issued for manufacturing faults, however please note this does not include general wear and tear.
- We cannot guarantee sizes or styles will be available when exchanging items, if this is the case we will provide a full refund of the item.
Email us at email@example.com for your exchange/refund form.
What if your order arrives damaged or there is a fault?
Our products are individually inspected to ensure they meet the highest standards however, if you have concerns please email us immediately at firstname.lastname@example.org. Be sure to provide details of our faulty item, and supporting photos.
In the circumstance the garment is deemed faulty:
- We will issue a replacement of this style with a return parcel for the faulty item to be returned to us.
- If the faulty item is no longer in stock we will issue you a credit note of the full amount to use towards another item.
In very rare circumstances, the online store may experience technical discrepancies.
In the case you were able to purchase a sold-out size or style, we will notify you via email as soon as possible and provide a refund or exchange.